Symend
Victor Vanorio is an experienced professional in customer success and project management, currently serving as a Manager of Customer Success at Symend since February 2021, where expertise in behavioral science and data-driven insights is utilized to enhance customer engagement. Prior experience includes roles as a Project Manager at Hitachi ID Systems, Inc., overseeing more than 30 implementations, and as a Project Coordinator at Stuart Olson Inc., managing significant projects such as the Mackimmie Complex at the University of Calgary. Additionally, Victor has contributed to educational innovation as a Learning Technologies Coach at the Schulich School of Engineering and as a Curriculum Developer at the University of Calgary. Currently pursuing an MBA at the University of Calgary, Victor holds a Bachelor’s Degree in Electrical Engineering from the same institution.
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Symend
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Symend is a leading SaaS company that turns difficult conversations and everyday moments into positive experiences across the entire customer journey. Symend’s Behavioral Engagement Platform delivers digital experiences that are hyper-personalized based on the science behind consumer behavior. Our solution achieves better results and builds stronger relationships with nearly half the outreaches. By adapting as customers change, Symend helps top enterprises create and keep customers for life. Founded in 2016, Symend is headquartered in Calgary and privately held, with global operations across Canada, the United States and Latin America. For more information, please visit https://symend.com/.