Synergy (Electricity Generation and Retail Corporation)
Nigel Harrison is an accomplished professional with extensive experience in IT service management, particularly within the electricity generation and retail sector. Currently serving as the Service Management Lead at Synergy since December 2023, Nigel ensures alignment of IT service management functions with organizational goals. Previous roles include ITSM Process Consultant at Capgemini, where Nigel specialized in incident and problem management for Western Power, and Service Management Officer at Synergy, responsible for implementing ITIL processes. Earlier experience encompasses positions in service continuity, operations analysis, and implementation management across various financial and technology firms, where Nigel demonstrated expertise in process governance, stakeholder management, and operational efficiency.
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Synergy (Electricity Generation and Retail Corporation)
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As Western Australia’s leading energy generator and retailer, Synergy is an essential and trusted provider of electricity and gas. Utilising our diverse energy generation portfolio, Synergy supplies reliable and affordable energy to more than one million residential and business customers. Synergy owns and operates electricity generating assets, including thermal power stations, spanning from Kalbarri in the north, out to Kalgoorlie in the east and down to Albany in the south – an electricity network known as the South West Interconnected System (SWIS). Owned by the Government of Western Australia, Synergy proudly supports the people of Western Australia and plays an active role in the communities in which we operate. Synergy’s purpose is clear – to lead Western Australians to their intelligent energy future. For more information visit www.synergy.net.au.