Vida W.

Vida W. possesses extensive experience in customer service and team management, currently serving as Co-Owner, Accounting Bookkeeper, and Secretary at Williamson Oilfield Services Inc. since August 2022, while also working as an MCC Representative and Member Contact Centre Representative at Synergy Credit Union since May 2022. Previous roles include Operations Team Manager at Remitly and Team Leader/Supervisor at Hinduja Global Solutions, where responsibilities included supervising teams, monitoring performance metrics, and implementing improvements. Additional expertise as a Subject Matter Expert includes coaching and developing team members, alongside certifications in customer-focused sales and service. Vida W. began the professional journey in telecommunications at Infocom, Inc. and started in customer service with A & W Family Restaurants. Educational background includes attendance at Philippine Christian University and Pamantasan ng Lungsod ng Maynila.