Gladys Olivo

Gladys Olivo is an experienced Human Resources professional with a diverse background in HR operations and support. Currently serving as the Human Resource Operations Support Team Lead at Sysco since September 2019, Gladys manages the AskHR case management tool and oversees the daily review of case management dashboards. Prior roles include HR Operations Support Coordinator at Sysco and HRIS Analyst at AIG, where Gladys demonstrated expertise in data auditing, escalation resolution, and providing support to Employee Relations and Legal teams. Additionally, Gladys has experience in customer service and administrative roles, showcasing strong organizational and communication skills. Gladys holds a Certificate of Accounting from Instituto Tecnico Molina SA in the Dominican Republic.