Systal Technology Solutions
Suzanne Nichol has extensive experience in operations and managed services, currently serving as Head of Managed Services and Operations at Systal Technology Solutions since April 2016. Responsibilities include leading a team of engineers, delivering tailored network solutions, and overseeing performance and compliance metrics. Prior to this role, Suzanne worked at Ingeus, focusing on employability services and business development, and held various positions at Webhelp UK, where key achievements included project management, change management, and customer experience leadership. Earlier in career, Suzanne gained experience at T-Mobile, managing technical teams and leading recruitment efforts. Proven skills in team development, performance management, and continuous improvement across diverse organizational environments.
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Systal Technology Solutions
Systal is a global managed network and security service and transformation specialist. We consult, deploy, and integrate multi-vendor technologies which help enterprise businesses maximise the security and business value of their complex IT infrastructure. Across our 24/7 Network and Security Operations Centres, we manage 200,000+ assets across 78 countries, serving over 240 enterprise clients across multiple industries. We meet their complex technology requirements by providing proactive and tailored round-the-clock solutions which replace unsecure and ineffective legacy technologies, and securely solve today’s critical IT and business challenges with innovative and resilient capabilities. We are proud of Systal’s diverse pool of expertise and experience. Our technical community is ITIL qualified and vendor certified, holding a wide range of industry-leading accreditations. Named and aligned to your organisation 24/7, our highly qualified professionals will provide you with flexibility, capability, dedication, and continuous improvement, acting as a natural extension of your IT team to deliver a truly unique, personal and effective customer experience.