T-Mobile
Brook Howell is a seasoned marketing professional with extensive experience in customer loyalty and retention strategies. Currently serving as Senior Manager of Customer Loyalty and Retention at T-Mobile since September 2020, Brook leads a team dedicated to enhancing customer retention efforts through strategic vision and data-driven recommendations. Previously, Brook held key roles at Rover.com, where responsibilities included managing retention marketing and developing growth strategies, and at GoDaddy, focusing on customer growth and engagement through integrated marketing programs. Brook's background includes significant contributions to Meredith Corporation and Allrecipes.com, where management of engagement marketing and email strategies were pivotal. Brook holds a B.A. in International Affairs, Economics, and French from Eastern Washington University and further educational pursuits at the University of Hawaii at Manoa.
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T-Mobile
514 followers
As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The Company's advanced nationwide 4G LTE network delivers outstanding wireless experiences to millions of customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile.