T-Mobile
Tom Vaughn is an experienced professional in product design and user research, currently serving as the Director of B2B Product Design and User Research at T-Mobile since January 2021. With a strong background in customer experience strategy and data analysis, Tom co-founded The CSX Group, focusing on design thinking for enterprise and government clients from September 2018 to December 2020. Previous roles include Senior Manager at Amazon, where Tom launched a unified content marketing strategy for Amazon Prime and implemented Design Sprints for Amazon Payments, as well as a Global Director position at Microsoft, streamlining social content management. Tom's earlier experience includes leadership roles at USAA, Deloitte Consulting, and various media outlets, supported by a Bachelor’s degree in Communications from The University of Texas at Austin.
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T-Mobile
501 followers
As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The Company's advanced nationwide 4G LTE network delivers outstanding wireless experiences to millions of customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile.