Tai Software
Kyle Wang has extensive experience in technical project management and solutions engineering, currently serving as a Technical Project Manager at Tai Software since March 2018. In this role, significant improvements were made to customer service efficiency, reducing ticket response times from three days to three hours. Previous positions at Tai Software included Technical Solutions Engineer and Technical Solution Lead, where Kyle Wang implemented detailed documentation procedures to enhance customer satisfaction and operational continuity. Earlier experience as a Customer Service Representative at Tuffcare, Inc. provided a foundation in client interaction and support services. Additional technical expertise includes performing API penetration testing to identify vulnerabilities in application infrastructure.
Tai Software
Tai TMS is an all-in-one domestic freight management system for full truckload and LTL shipments. Tai gives your team unmatched speed and scalability with automation implanted into every phase, along with direct integrations to carriers, load boards, and capacity tools.Tai Software’s core group of developers and freight industry experts hashelped freight brokers scale growth for over 20 years. We are dedicated to introducing unique, envelope-pushing, instantly accessible products to the transportation management industry. We believe in perfecting our existing products and expanding only when we can meet our own highest standards. Our lean organization allows us to focus on continuous innovation to ensure our customers are always empowered with the most cutting-edge software.