Takealot
Maaheda Patterson has accumulated a diverse range of experience in customer service and support roles since completing education at Windsor High School in 2007. Currently serving as the Mr D Food Team Leader at takealot.com since August 2018, Maaheda provides first-level support to restaurant partners, assisting with device issues, menu updates, and operational queries while also managing Zendesk ticketing for second-level support. Prior to this, Maaheda held roles at Wonga.com Limited as a Customer Service Representative, at DirectAxis as a Collection and Fraud Specialist, and as a Collections Agent at Woolworths Group Finance Limited, demonstrating a solid foundation in collections and customer services throughout various positions.
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Takealot
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Takealot.com is the leading ecommerce retailer in South Africa and one of the largest, most innovative ecommerce retailers on the African continent. Their mission is to be the most customer-centric online shopping destination in Africa, built around the simple concept that the customer comes first.