Talkdesk
Sofia Gonçalves da Silva is a seasoned professional with extensive experience in project management and graphic design, currently serving as a Senior Project Manager for the Creative Team at Talkdesk since December 2020. Previously, Sofia held significant roles at Ivity Brand Corp from October 2016 to October 2019, focusing on brand audit and research for various Portuguese place brands, along with developing benchmark reports. Prior to that, from November 2005 to November 2015, Sofia was the Planning and Workflow Manager at Brandia Central, where responsibilities included managing creative teams and project workflows. Sofia's background in graphic design includes positions as Senior Graphic Designer at Brandia Central, Design Force, and BY, working on well-known brands such as Vodafone, Diageo, and Sumol. Sofia holds a Licentiate degree in Graphic Design from IADE, a financial management course from ANJE, and a Scrum Master course from Universidade de Aveiro.
This person is not in any offices
Talkdesk
69 followers
Talkdesk is a global customer experience leader for customer-obsessed companies. Their contact center solution provides a better way for businesses and customers to engage with one another. Their speed of innovation and global footprint reflect our commitment to ensure businesses everywhere can deliver better customer experiences through any channel, resulting in higher customer satisfaction, cost savings and profitability.