Carlos Silva

Engineering Manager at Talkdesk

Carlos Silva is an experienced professional in the fields of UI/UX design and development, currently serving as an Engineering Manager at Talkdesk since May 2016. With a career spanning over 16 years, Carlos has held multiple roles including Technical Team Lead and UI/UX Frontend Developer at Talkdesk, and has freelanced for various national and international companies. Previous positions include Front End Developer UI/UX at RUPEAL, Graphic & Web Designer at Sétima and Poppdesign, as well as freelance Graphic & Web Design projects. Educational achievements include a degree in User Interface/UX Design & Development from EDIT and a CAP in Pedagogical Training of Trainers from Cenatex, complemented by a degree in Communication and Graphic Techniques from the College of Technology and Management in Portalegre, Portugal.

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Lisbon, Portugal

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Talkdesk

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Talkdesk is a global customer experience leader for customer-obsessed companies. Their contact center solution provides a better way for businesses and customers to engage with one another. Their speed of innovation and global footprint reflect our commitment to ensure businesses everywhere can deliver better customer experiences through any channel, resulting in higher customer satisfaction, cost savings and profitability.