Talkdesk
Diego Orbe is an experienced professional in the telecommunications and customer experience sectors, currently serving as a Senior Enterprise Solution Engineer at Talkdesk since April 2021. Prior to this role, Diego held positions at Talkdesk as a Channel Solution Engineer and Solution Engineer. Diego is also the Founder of Lifesaving Pros, an organization that promotes enjoyable and effective First Aid, Lifesaving, and Lifeguarding training. Additionally, Diego serves as a Leadership Instructor Trainer for Aquatics Programs with Lifesaving Society Ontario since 2014. Previous experience includes a tenure at Avaya as a System Engineer, where Diego developed customer solutions, and at PricewaterhouseCoopers as a Senior Telecom Analyst, focusing on national infrastructure maintenance and operations. Diego began a career in telecommunications at Westin Hotels & Resorts as a Telecom Tech. Diego holds a degree in Chemical Engineering from Escuela Politécnica Nacional and has pursued further education at The G. Raymond Chang School of Continuing Education at Toronto Metropolitan University.
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Talkdesk
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Talkdesk is a global customer experience leader for customer-obsessed companies. Their contact center solution provides a better way for businesses and customers to engage with one another. Their speed of innovation and global footprint reflect our commitment to ensure businesses everywhere can deliver better customer experiences through any channel, resulting in higher customer satisfaction, cost savings and profitability.