Talkdesk
Joao Colaco is a Senior Principal Software Engineer at Talkdesk, responsible for critical path resiliency and scalability. Prior to that, Joao worked as a Software Engineer at Elgin and Coriant GmbH & Co. KG, focusing on developing road work management systems and fiber-optic management applications. Joao holds a Master's degree in Information Systems and Computer Engineering from Instituto Superior Técnico.
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Talkdesk
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Talkdesk is a global customer experience leader for customer-obsessed companies. Their contact center solution provides a better way for businesses and customers to engage with one another. Their speed of innovation and global footprint reflect our commitment to ensure businesses everywhere can deliver better customer experiences through any channel, resulting in higher customer satisfaction, cost savings and profitability.