Talkdesk
Kelley Wilcher is an experienced Lead Sales Engineer at Talkdesk, with a career spanning over two decades in sales engineering and technical solutions for multichannel contact center environments. Since December 2018, Kelley has served in a leadership role at Talkdesk, following a tenure as Senior Sales Engineer at inContact from 2013 to December 2018. Previous positions include Senior Sales Engineer at Integrated Voice Solutions, as well as roles at Convergys, Intervoice, S1 Corporation, and Edify Corporation, starting from 2001. Kelley possesses a strong background in providing technical and business-related expertise, demonstrating skills in customized presentations and proposals. Educationally, Kelley holds a Bachelor of Science degree in Biology from Old Dominion University.
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Talkdesk
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Talkdesk is a global customer experience leader for customer-obsessed companies. Their contact center solution provides a better way for businesses and customers to engage with one another. Their speed of innovation and global footprint reflect our commitment to ensure businesses everywhere can deliver better customer experiences through any channel, resulting in higher customer satisfaction, cost savings and profitability.