Talkdesk
Luis Lopes is an experienced IT professional with a strong background in system administration and technical support. Currently serving as a System Administrator at Talkdesk since March 2017, Luis has held various roles including Senior IT Support II and Senior IT Support. Previous experience includes customer support at Amen Portugal and IT support technician roles at Uniplaces, where responsibilities included software installations and configurations for both Mac OSX and Windows. Earlier roles involve conflict management and remote diagnostics at PT Contact, along with technical support and network development at Sonaecom. Luis is pursuing a degree in Multimedia Engineering at Instituto Superior De Tecnologias Avançadas, complementing a career that began in 2001.
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Talkdesk
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Talkdesk is a global customer experience leader for customer-obsessed companies. Their contact center solution provides a better way for businesses and customers to engage with one another. Their speed of innovation and global footprint reflect our commitment to ensure businesses everywhere can deliver better customer experiences through any channel, resulting in higher customer satisfaction, cost savings and profitability.