Talkdesk
Rita Alves is an experienced professional currently working as an AI Delivery Specialist and Solutions Consultant at Talkdesk since January 2020, where responsibilities include solution consulting, product expertise, and managing client relationships. Prior roles at Talkdesk include Technical Account Manager II and Technical Account Manager, along with experience as a Tier 2 and Tier 1 Technical Support Specialist at Manpower, providing technical support for UK and Ireland clients. Rita's earlier career includes positions as a check-in agent and aircraft dispatcher at Portway and an internship at Unicer. Rita Alves holds both a Licentiate degree and a Mestrado Integrado in Chemical Engineering from Universidade do Porto, earned between 2001 and 2008.
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Talkdesk
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Talkdesk is a global customer experience leader for customer-obsessed companies. Their contact center solution provides a better way for businesses and customers to engage with one another. Their speed of innovation and global footprint reflect our commitment to ensure businesses everywhere can deliver better customer experiences through any channel, resulting in higher customer satisfaction, cost savings and profitability.