Talkdesk
Rui Melo Biscaia is an accomplished leader in product management with extensive experience in the technology sector. Currently serving as the VP of Product at Talkdesk, Rui specializes in developing innovative solutions in hybrid workforce management, identity and access management, and conversational AI. Prior roles include significant positions at Broadcom Inc. and Symantec, where Rui led initiatives in information security and cloud protection, fostering relationships with customers and enhancing product portfolios. As the founder and CEO of Watchful Software, Rui successfully built a company focused on cybersecurity solutions. Rui holds advanced degrees from MIT Sloan School of Management and The Lisbon MBA Católica | Nova.
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Talkdesk
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Talkdesk is a global customer experience leader for customer-obsessed companies. Their contact center solution provides a better way for businesses and customers to engage with one another. Their speed of innovation and global footprint reflect our commitment to ensure businesses everywhere can deliver better customer experiences through any channel, resulting in higher customer satisfaction, cost savings and profitability.