Talkdesk
Sérgio Nunes is an accomplished Senior Principal Engineer at Talkdesk, with a diverse background in software engineering and infrastructure. Previous roles include Senior Staff Software Engineer at Zendesk and Principal Engineer at Talkdesk, showcasing expertise in technologies such as Scala, Ruby, Akka, Kafka, and cloud services. Sérgio has substantial experience in the field, having worked at Dimension Data as a Senior Infrastructure Engineer and Java Consultant at BNP Paribas Securities Services. The career path also includes significant positions at Opensoft, S.A. and an internship at Instituto Superior Técnico, where foundational skills in J2EE, Spring Framework, and various databases were developed. Sérgio holds an Information Systems and Computer Engineering degree from Instituto Superior Técnico.
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Talkdesk
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Talkdesk is a global customer experience leader for customer-obsessed companies. Their contact center solution provides a better way for businesses and customers to engage with one another. Their speed of innovation and global footprint reflect our commitment to ensure businesses everywhere can deliver better customer experiences through any channel, resulting in higher customer satisfaction, cost savings and profitability.