Talkdesk
Shawn O'Connell is a seasoned sales executive with extensive experience in leadership roles across various technology companies. Currently serving as Vice President of Global AI Sales at Talkdesk, Shawn previously held senior positions at Yellow.ai, including SVP of North America Sales and various regional vice president roles. Experience also includes a vice president position at Celonis and multiple regional vice president roles at Salesforce. Earlier in the career, Shawn worked as a Regional Manager for Strategic Enterprise Accounts at BMC Software. Education includes attendance at Diablo Valley College from 1990 to 1992.
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Talkdesk
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Talkdesk is a global customer experience leader for customer-obsessed companies. Their contact center solution provides a better way for businesses and customers to engage with one another. Their speed of innovation and global footprint reflect our commitment to ensure businesses everywhere can deliver better customer experiences through any channel, resulting in higher customer satisfaction, cost savings and profitability.