Michael Keen

Michael Keen, MS, currently serves as the Lead of Customer Success Quality Assurance Automation at Tapcheck, where significant achievements include executing Azure SQL to Snowflake migration initiatives that reduced operational costs by 35% and improving customer satisfaction scores by 25% through the integration of a Zendesk-SQL-Snowflake reporting ecosystem. Previously held positions encompass Interim Business Operations and Analytics Manager at Goldin, Director of Financial Reporting at Lincoln Financial Network, and Senior Data QA Specialist III Consultant at Comcast, among others. Michael Keen's extensive experience spans financial data analysis, enterprise analytics, and healthcare informatics, underpinned by a Master of Science in Business Analytics from Drexel University's LeBow College of Business.