Tata Tele Business Services
Deepak Kak is an experienced professional in customer service and operations management within the telecommunications industry, currently serving as DGM & Enterprise CSD Head at Tata Teleservices Ltd since April 2008. In this role, Deepak Kak focuses on conceptualizing customer service strategies, defining customer segmentation approaches, and executing plans aimed at improving customer lifecycle management and achieving key performance targets. Previous roles include Head of Service Operations for the Enterprise & Wireline Business and Collection Lead at Reliance Communications, where responsibilities included managing operational processes and improving collection efficiency. Early career experience was gained at Idea Cellular Ltd, overseeing call center and backend operations to ensure high-quality customer service. Deepak Kak's educational background includes studies at Fergusson College, Sardar Dastur Hoshang Boys High School, and Sinhagad Institute of Technology.
This person is not in any teams
This person is not in any offices
Tata Tele Business Services
3 followers
Tata Tele Business Services is a leading player in the connectivity and communication solutions market serving enterprise customers. With services ranging from connectivity, collaboration, cloud, security, IoT and marketing solutions, it offers a comprehensive portfolio of ICT services for businesses in India. Tata Tele Business Services provides solutions that allow enterprises to be resilient and maintain business continuity in a flexible, scalable and secure manner. It follows a progressive approach of partnering with Small & Medium Businesses (‘SMBs’) as their trusted technology enabler, empowering them with a comprehensive portfolio of connectivity and digital solutions. Tata Tele Business Services' objective is to provide products and services that significantly impact the competitiveness of our customers and enable them to Do Big. Delivering customer delight with solutions through a deeper understanding of unique customer needs makes Tata Tele Business Services one of the most reliable service providers.