TE Connectivity
Donovan Peña Alvarez serves as a Senior Customer Service (Technical Support and Inside Sales Engineer) at TE Connectivity since February 2021, where expertise is applied in delivering exceptional customer experiences by providing technical advice and promoting the company's product value propositions. Previously, Donovan held the position of Customer Service Specialist, managing quotes, orders, and RMAs in SAP, while ensuring customer needs for major accounts were met efficiently. Prior experience includes a Technical Support Internship at TE Connectivity, where support was provided to Product Support Engineers, and involvement with Escudería Borregos CEM E-racing in the direction and braking area. Donovan is pursuing an MBA in Quality and Productivity at Universidad Tecmilenio and holds a Bachelor’s degree in Mechatronic Engineering from Tecnológico de Monterrey, graduating with honors.
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TE Connectivity
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TE Connectivity is a technology company that designs and manufactures connectivity and sensor products for harsh environments in a variety of industries, such as automotive, industrial equipment, data communication systems, aerospace, defense, medical, oil and gas, consumer electronics, energy and subsea communications.