TEAM Software by WorkWave
Vivian Woo is an experienced professional in customer success and account management, currently serving as the Head of Customer Success for APAC at TEAM Software since November 2020. With a strong background in workforce management solutions, Vivian has previously held positions such as Senior Customer Success Manager and Customer Success Manager at TEAM Software. Prior to this, Vivian was an Account Manager at Nintex, contributing to process management and automation for a diverse client base. Additional experience includes roles as Expansion Manager at Promapp and NZ Installed Base Business Manager at Hewlett Packard Enterprise, where responsibilities encompassed contract management and project execution across various industries. Vivian's career began as a Business Analyst at HP, focusing on developing strategic business plans. Vivian holds a Bachelor's Degree in Management Information Systems and Services and Marketing from The University of Auckland.
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TEAM Software by WorkWave
TEAM Software develops cloud-based business solutions designed for contractors in the building service and security industries. Their fully integrated solutions range from award-winning financial, operations and workforce management, to time and attendance, to employee and customer self-service portals.They believe that profitability starts withpowerful technology infrastructure reinforced by innovative software and world-class support. Leveraging one integrated system drives efficiency across your organization, from back office functions to field-based operations to C-level decision-making. For service industry administrators who rely on close financial control and timely cost information, their web- and mobile-enabled solutions give you a complete picture of your profitability and position your business for growth despite shrinking margins and increasing competition.