TechForce Services
Mansi Busi is an experienced professional in the field of CRM and technology solutions, currently serving as Head of Delivery & Engagement at TechForce Services since May 2022. Previous roles include Practice Delivery Lead at Decipher Digital, Global CRM Manager at Xref, and Senior Salesforce Consultant at both Oakton and ProQuest Consulting. Mansi's career began at First Data Corporation, progressing from Campaign Coordinator to CRM Operations Leader, where strategic optimization of CRM tools and sales performance metrics were key responsibilities. Mansi holds a Bachelor of Business with a major in Accounting and a sub-major in IT from the University of Technology Sydney, completed in 2010.
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TechForce Services
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TechForce Services is a global Salesforce consulting partner and a trusted leader in delivering transformational experiences through Salesforce solutions. Our strength lies in our deep domain knowledge, strategic advice, quick onboarding and global service delivery. We attract the best brains across the globe to strengthen our vibrant workforce who are determined to bring the best-in-class customer experiences. At TechForce Services, we are all about serving our customers (that’s you!). We drive innovative and transformative solutions for your business -- by listening to your business needs, and aligning with your short, medium, and long term goals. Our ultimate aim? To collaborate with you and derive simplification from complexity -- to make your business a smoother experience. What is TechForce Services All About? We are an Australian Salesforce Consulting company with 200+ certifications and 70,000+ hours of delivered project work. Headquartered in Sydney with offices spread in Melbourne, Canberra, San Jose, US and Hyderabad, India, our teams specialise across industry verticals, including higher education, public sector, finance, insurance, recruitment, manufacturing, as well as not-for-profit Our Core Strengths: ✦ Simplifying CRM - Salesforce, Microsoft Dynamics ✦ API and Non-API led integration solutions, i.e. Mulesoft, Jitterbit ✦ Salesforce Einstein, Tableau, Quip Analytics ✦ Technical expertise in AWS cloud technologies ✦ Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Education Cloud ✦ Digital Adoption Platform from MyGuide by Edcast ✦ DevOps - AutoRABIT, Gearset, Copado, Jenkins, Bamboo ✦ Backup and Restore solution from Ownbackup ✦ Solutions from Conga, Docusign, FormAssembly, and more! Our Services Portfolio - The Three P’s ✦ Projects, including Salesforce implementation and support services ✦ Products, including resale and support for partner products ✦ People, offering staff augmentation services across the IT landscape.