Chris Umphlett

Chris Umphlett is a seasoned data analysis professional with significant experience in diverse roles across various industries. Currently serving as the Manager of Data Analysis at TechSmith Corporation since December 2019, Chris previously contributed as a Data Scientist Contractor at Consumers Energy, where responsibilities included creating an automated Customer Experience Index (CXi) reporting system. Chris's experience also encompasses a tenure as Sr Operations Business Process Analyst at Jackson, focusing on machine learning and statistical processes, and an internship in Business Analytics at Kellogg Company, where statistical analyses were conducted to support business planning. Chris holds a Master’s Degree in Economics from Central Michigan University and a Bachelor’s Degree in Business Administration from the University of North Carolina at Chapel Hill.