Teckinfo Solutions Pvt Ltd
Jay Prakash Maurya is a seasoned software professional with over a decade of experience in the industry. Currently serving as a Senior Software Engineer at Teckinfo Solutions Pvt. Ltd. since June 2013, Jay has demonstrated expertise in analysis, design, and development. Prior to this role, Jay worked as a Software Developer at RPJ Infotech Pvt Ltd from March 2010 to May 2013. Jay Prakash Maurya holds a Master of Computer Applications (MCA) degree from KNIT Sultanpur, completed in 2010, and a Bachelor of Science (BSc) in Mathematics from the University of Allahabad, earned in 2005.
Teckinfo Solutions Pvt Ltd
Teckinfo is a leading provider of cloud contact solution, hybrid contact center software & on premise call center solutions. ID-CLOUD, our cloud contact center software, is a comprehensive solution comprising of cloud call center for inbound with IVR solution / outbound, dialer software for call centers, work from home agent (WFH), powerful predictive dialer, self service IVR software, voice logger, call center wallboard, integration of all channels e.g. voice, email, WhatsApp, Google verified calls, social media e.g. facebook, twitter, instagram, linkedIn etc, chat, chatbot, voicebot & WhatsApp bots, mobile app for feet on street (FOS) staff & many more powerful modules. Help Desk, Ticketing and Lead Management software help add value to enhance customer delivery. We also specialize in delivering ready to use Industry Specific CIM and Dialer with CRM solutions. Our calling software for call center is used by various leading BPO's in India. Our solutions help Enterprise | Startup | SME to focus on mobility & security that enables them to deliver customer experiences that matter. Customer interaction simplified, is what sums up Teckinfo’s products and services!!