Teckinfo Solutions Pvt Ltd
Shahryar Alam is a seasoned sales and business development professional with a strong background in direct sales, lead generation, and channel management. Currently serving as a Senior Manager of Sales Business Development at Teckinfo Solutions Pvt Ltd since December 2017, Shahryar has also held positions as a Business Development Manager, focusing on key aspects such as proposal submissions, negotiations, and decision-making. Prior experience includes serving as a Sales Business Development Executive at Cube Software Private Limited and as a Lead Production Engineer at Intex Technologies (India) Ltd., where Shahryar led a team of over 60 employees in a mobile assembly line. Academically, Shahryar holds a Bachelor of Technology degree in Electronics and Communications Engineering from AKTU, as well as a Bachelor's degree in Electrical and Electronics Engineering.
Teckinfo Solutions Pvt Ltd
Teckinfo is a leading provider of cloud contact solution, hybrid contact center software & on premise call center solutions. ID-CLOUD, our cloud contact center software, is a comprehensive solution comprising of cloud call center for inbound with IVR solution / outbound, dialer software for call centers, work from home agent (WFH), powerful predictive dialer, self service IVR software, voice logger, call center wallboard, integration of all channels e.g. voice, email, WhatsApp, Google verified calls, social media e.g. facebook, twitter, instagram, linkedIn etc, chat, chatbot, voicebot & WhatsApp bots, mobile app for feet on street (FOS) staff & many more powerful modules. Help Desk, Ticketing and Lead Management software help add value to enhance customer delivery. We also specialize in delivering ready to use Industry Specific CIM and Dialer with CRM solutions. Our calling software for call center is used by various leading BPO's in India. Our solutions help Enterprise | Startup | SME to focus on mobility & security that enables them to deliver customer experiences that matter. Customer interaction simplified, is what sums up Teckinfo’s products and services!!