Menna Muhammed

Menna Muhammed is a dedicated professional with extensive experience in customer service and quality assurance. Currently serving as a Quality Assurance Specialist & Trainer at Teeela since March 2022, Menna monitors and evaluates customer interactions to ensure adherence to company standards while providing actionable feedback. Previous roles at Teeela include Senior Back Office & E-commerce Operation Specialist and Back Office Executive & Live Ops, focusing on communication, operational efficiency, and enhancing customer experience. Prior to Teeela, Menna worked as a Technical Support Specialist at Orange and as a Customer Service Agent at MyMall-EG. Menna holds a Bachelor's degree in Business Administration and Management from Cairo University, obtained in January 2021.