Marco Ramirez Vargas

Marco Ramirez Vargas has extensive experience in customer success and operations management, currently serving as a Global Customer Success Operations Manager at Tek Experts since December 2015. Previous roles at Tek Experts include Customer Success Regional Team Manager, Customer Success Process Subject Matter Expert, Customer Success Manager, Queue Monitor & Chat Supervisor, and Service Desk Administrator. Prior to Tek Experts, Marco held positions at Paréntesis Gym as a Receptionist and at ADN Producciones de Centroamérica as an Administrative Assistant Officer and Edecan & Promoter. Earlier experience also includes working as a Bilingual Customer Service Representative at Denny's. Marco holds a degree in Commercial Announcer / Radio & TV host from Instituto de la Comunicación.