Teladoc Health
Felix Chang is an experienced professional in user experience research with a significant background in leading and developing teams. At Teladoc Health, Felix served as Director of User Experience Research from September 2021 to May 2025, guiding a team to enhance virtual health services for 100 million eligible members and increasing study capacity. Prior roles include Strategy Director at Artefact, where Felix focused on experience research and human-centered design, and positions at the City of Seattle, IBM, and the Stanford Virtual Human Interaction Lab, showcasing expertise in strategic planning, qualitative research, and inclusive community engagement. Felix holds a B.A. with Honors in Cognitive Psychology from Stanford University.
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Teladoc Health
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Teladoc Health is on a mission to empower all people everywhere to live healthier lives by transforming the healthcare experience. Recognized as the world leader in whole-person virtual care, Teladoc Health addresses the full spectrum of health and well-being — powered by human expertise, advanced technology and insights—to deliver improved clinical outcomes at scale. Serving more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages extensive expertise and data-driven insights to meet the growing healthcare needs of consumers and healthcare professionals.