Telenet Group Holding NV
Dennis Op de Heyde has extensive experience in service delivery and management, currently serving as Billing Service Delivery Manager at Telenet since February 2001. In this role, Dennis oversees relationships with vendors and internal teams, ensuring adherence to contractual service levels. Previously, Dennis held various positions including Service Manager for Billing Application Support, where responsibilities included maintaining customer satisfaction and optimizing ICT environments. Dennis’s background also includes problem management, IT support engineering, and customer care, providing a comprehensive understanding of technical and customer-related challenges in billing operations. Before joining Telenet, Dennis worked in the culinary field, progressing from a line cook to head chef in various establishments. Dennis holds educational qualifications from Hotelschool Ter Duinen and Coloma Instituut.
Telenet Group Holding NV
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Telenet Group Holding NV is a Belgium-based provider of media and communication services to the public and private sectors. It is focused on television (TV), Internet and telephony. The Company's product portfolio comprises cabled TV channel broadcasting, Internet access services, landline telephony, mobile telephony, business services, such as voice and data transmission through fiber-optic cable, coaxial cable, and wireless infrastructures intended primarily for public, health, and education facilities, and voice, data, and Internet service suppliers, among others. In addition, the Company provides its products and services to various corporations, government organizations, healthcare and educational institutions, as well as small and medium-sized enterprises. It operates Lycamobile as its mobile network, as well as Coditel Brabant Bvba And Coditel Sarl.