Teleperformance
Dynamic, results-driven business leader with 20 plus years of demonstrated success across multiple functional disciplines specifically in the areas of new business, customer development, vendor management, client based consulting and analytics.
Specialties: extensive expereince with BPO outsourcing and customer service outsourcing among several industry verticals. Including social media, email, chat, back office, inbound customer care and CRM solutions .
Consultative Sales Management
Team Training & Leadership
Presentations & Negotiations
Customer Loyalty & Retention
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Teleperformance
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Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.