Teleperformance
Otmane Serraj is a seasoned executive with extensive experience in finance, operations, and information technology across diverse industries. Currently serving as the Chief Financial and Shared Services Officer at Majorel since January 2019, Otmane leads the finance, IT, HR, and legal functions while acting as Group CFO and CIO. Previous roles include General Manager of the Outsourcing Division at SAHAM Group and CEO of Phone Group, where Otmane oversaw significant operations across the Middle-East and Africa. Earlier career highlights feature leadership positions at companies such as Dell, Atos, and Payzone IRE, focusing on sales management, operations, and strategic development. Otmane holds engineering degrees from École Polytechnique and Télécom Paris, as well as a brief research scientist position at the Massachusetts Institute of Technology.
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Teleperformance
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Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.