Teleperformance
Priyanka Jain is a seasoned professional with extensive experience in operations management within the BPO sector. Currently serving as a Senior Director at Teleperformance Group since April 2022 and holding the position of Senior Director of Operations at Teleperformance India since February 2016, Priyanka has demonstrated leadership excellence in various roles including Director of Operations and Service Delivery Head. Prior experience includes pivotal positions at HCL Technology as Manager Operations, Aegis Ltd. as Assistant Manager Operation, and Infosys as Performance Manager, focusing on operational performance improvement. Priyanka holds a Bachelor's degree in Computer Applications from Maharani College Jaipur, completed in 2007.
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Teleperformance
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Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.