Teleperformance
Rajendra Singh has extensive experience in workforce management, currently serving as Senior Manager Workforce Management at Teleperformance since January 2019, following a series of promotions within the company. Prior to this role, Rajendra held positions at Convergys as Assistant Manager - WFM (RPM), where responsibilities included forecasting and scheduling, and at Dishtv India Ltd, gaining experience as Lead of the India Command Center (RTM) and Senior Executive - WFM. Rajendra's career began in customer service roles, including as a Customer Service Representative and Chef Commi-2 at various organizations. Rajendra holds a BCA in Information Technology from Sikkim Manipal Institute of Technology and a Bachelor's degree in Arts from the University of Lucknow.
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Teleperformance
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Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.