Maria Spanos

Head Of CX & Process at Telia Company

Maria Spanos has extensive experience in the telecommunications industry, currently serving as the Head of Customer Experience and Process at Telia since March 2015. In this role, Maria leads a team responsible for developing Sales and Logistics Processes and managing sales and hardware systems. Previous positions at Telia include Head of Sales and Logistics Development B2C, Head of Go To Market, Business Manager Lead, Business Manager Broadband, and Product Manager. Prior to Telia, Maria worked at Telenor Sverige AB, where responsibilities included managing broadband product development and coordinating customer service projects. Maria also has consulting experience and entrepreneurship background. Educational qualifications include studies at SingularityU Nordic and various other institutions.

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Telia Company

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Telia Company AB is a Swedish dominant telephone company and mobile network operator present in Sweden, Finland, Norway, Denmark, Lithuania, Latvia and Estonia.


Headquarters

Solna, Sweden

Employees

10,000+

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