Telus Digital
José Jiménez Luna is a skilled Workday Finance System Analyst II at TELUS Digital, specializing in customizing and configuring software solutions to meet company requirements since September 2021. Prior experience includes roles as an Order Entry Assistant at Intradesa, Operations Supervisor at OneLink, and Customer Service Team Lead at Blackhawk Network, where responsibilities included supervising customer service activities and training employees. Previous positions also feature roles as a Fraud Analyst and Customer Service Representative at various organizations, including TELUS International Central America and SYKES El Salvador. José holds a degree in International Marketing from Universidad de El Salvador.
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Telus Digital
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TELUS Digital (formerly TELUS International) designs, builds and delivers innovative solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys and enable them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS Digital’s integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation and intelligent automation, and omnichannel CX solutions that include content moderation, trust and safety solutions, and other managed solutions. Fueling all stages of company growth, TELUS Digital partners with brands across high growth industry verticals, including tech and games, communications and media, ecommerce and fintech, healthcare, and travel and hospitality.