Jaime Woo

Jaime Woo is an accomplished Senior Program Manager at TELUS since September 2016, where responsibilities include leading system transformation initiatives utilizing AI, Machine Learning, and Google Cloud technology to enhance incident and outage management. Previous roles at TELUS, such as Senior Project Manager, included managing significant building programs and successfully launching the "Fibre in a Day" pilot, which dramatically improved sales penetration and service delivery time. Prior experience spans various management roles in organizations like McKesson Imaging, Intraheath Canada, and SNC Lavalin Profac, with a consistent focus on operational improvements, revenue growth, and project management excellence. Jaime Woo holds a Bachelor's Degree in Economics and Business from the University of Victoria and completed a Project Management Program at Algonquin College.