Ten Lifestyle Group
Rona Juliae Jimenez has extensive work experience in customer experience management and operations. Rona Juliae is currently working as a Regional Customer Experience Manager for Ten Lifestyle Group since January 2022. Prior to that, they worked at Teleperformance Philippines from 2010 to 2022, holding various roles including Solutions Consultant, Center Manager, and Manager for Operations. Rona Juliae also served as a Team Lead at Aegis PeopleSupport from 2004 to 2010.
Rona Juliae Jimenez completed their Bachelor of Science degree in Chemistry from the University of the Philippines in the period of 1996 to 2003. In addition, they hold a certification in Lean Six Sigma Green Belt from Teleperformance Philippines. The specific month and year for obtaining this certification are not provided.
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Ten Lifestyle Group
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Ten Lifestyle Group Plc, formerly Ten Lifestyle Holdings Limited, is a United Kingdom-based technology enabled lifestyle and travel platform company. The Company is focused on providing direct access to cultural, gastronomic and travel service. The Company offers a range of platforms such as Ten platforms Ten MAID (Management and Information Delivery), Ten Data, and Ten Content. Ten platforms enables user to access all the benefits of lifestyle concierge in the palm. Ten MAID is the repository of the Company's knowledge-based, booking system, workflow, performance management, CRM and Management Information reporting infrastructure. Ten Data is focused on leveraging technology and delivers reporting, analytics, insights, and predictive modeling to stakeholders within and outside the business. Ten Content is the editorial and personalized/targeted communications.