Tenzo
Paula Duarte is an experienced professional in customer success and operations with a strong background in the travel and hospitality sectors. Currently serving as a Senior Customer Success Manager at Tenzo since January 2024, Paula previously held roles including Customer Success Manager at BridgeU and Director of Operations at RealPlaces. At IMPULSE Travel, a Destination Management Company in Colombia, Paula contributed significantly as a Joint Venture Executive and Travel Coordinator, overseeing the Sales and Customer Services area. Paula holds a Diploma in Digital Marketing and a degree in Hotel and Tourism Management from Universidad Externado de Colombia.
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Tenzo
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Tenzo was created through the combination of data-science, software and deep restaurant operating experience.Tenzo was designed to reduce a reliance on gut: they can put data behind questions like how much food to order in, what member of staff to schedule at what time and whether to rerun a promotion.They bring deep expertise and a world classmanagement team - their co-founders have built successful multi-million pound businesses, and bring the best of data-science and technology from Cambridge, Harvard and McKinsey.