Texas Air Products
Crystal Shook is an experienced professional in member care and loan resolution, currently serving as Member Care Manager and Loan Resolution Manager at Firstmark Credit Union since June 2017. Previous roles include positions at JCPenney as a Retail Cashier and at SWBC as a Charge Off Collector. Crystal has extensive background in call center environments, particularly in loan collections at Ditech Financial LLC, where responsibility included managing a portfolio exceeding 80 million dollars. Leadership skills were demonstrated as Resolutions Manager at Flexi Compras and Collections Manager at Sierra Acceptance, where coaching and team development were key focuses. Crystal holds a Bachelor of Science degree in Psychology from Kaplan University and has a varied work history that includes roles in mortgage collection, consumer loan processing, and credit card collections.
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Texas Air Products
Texas Air Products is a full service suppler for the commercial construction industry with offices in Austin, San Antonio, Corpus Christi and the Rio Grande Valley. We have been supplying air movement and mechanical equipment since 1983. Our sales staff is among the best in the industry with decades of combined experience and dozens of national industry awards. TAP continues to find ways to provide professional service beyond the industry standard with four registered engineers on staff working directly with design engineers. Texas Air Products also set itself apart from the competition in the 1990’s by adding architectural product lines to our lineup and staff dedicated to servicing the general contractor. Furthermore, an experienced marketing professional with a degree in architecture began working directly with architects and interior designers in 2005. With an ever evolving line of top quality products Texas Air Products should be an integral part of your project in Texas or worldwide.