Thames Water
Oliver McCabe is an accomplished Operations Service Delivery Manager with extensive experience in the water and banking sectors. Currently at Thames Water since November 2017, Oliver has successfully developed the commercial interface for wholesale market operations, achieving significant revenue growth and enhancing operational efficiencies. Leadership of 110 associates across multiple departments has resulted in improved service level agreements and high performance during challenging periods, including the COVID-19 pandemic. Previous roles include Global Standards Manager at HSBC, where Oliver implemented key compliance strategies, and Associate Manager at TSYS Managed Services, managing fraud analyses and service delivery. Oliver's early career included roles in financial advising and business development, complemented by a Bachelor's degree in International Tourism & Marketing Management from Sheffield Hallam University.
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Thames Water
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Thames Water is the UK’s biggest water and sewerage company with around 15 million customers across London and the Thames Valley.