Laura Bache

Laura Bache is an accomplished Operations Manager currently working at Prestige Fleet Servicing from the AA since November 2023, and has also held the position of Operations Manager at The AA since January 2013. With a comprehensive background in a fast-paced 24/7 contact center environment, Laura has managed a team of 10 direct reports while being accountable for the performance and output of 150 indirect reports. Laura's career at The AA also includes roles as a Performance Leader, Team Lead, Customer Support Specialist, and Customer Advisor. Educationally, Laura completed an ILM Level 5 degree in Operational Management at Dovenest from 2019 to 2021.