Wendy Richardson-Brooks

Wendy Richardson-Brooks is an accomplished IT operations and service delivery professional with extensive experience in the field. Currently serving as the IT Operations Improvement & Innovation Manager at The AA since August 2021, Wendy also held the position of Lead Service Delivery Manager. Prior to this, Wendy was a Senior Service Delivery Manager at A&O IT Group from January 2020 to July 2021. Wendy's career includes significant roles at Xerox from May 2008 to December 2019, where positions included Client Service Delivery Manager and Service Delivery Manager. Earlier experience includes working as a Resource Manager at Ultima Business Solutions and an Account Specialist at C&W.