Tim Robertson

Tim Robertson is an accomplished hospitality professional with extensive experience in guest services and front office management. Currently serving as the Director of Guest Services at The Adolphus since December 2021, Tim oversees operations related to guest arrivals and departures, as well as the relationship with a third-party valet company. Prior to this role, Tim held various leadership positions at The Joule, including Director of Front Office, where responsibilities encompassed enhancing guest and employee satisfaction, managing profit and loss, and achieving Forbes 4-star ratings. Tim's diverse background also includes significant achievements in valet parking services, employee development, and operational management across multiple locations, demonstrating a strong commitment to delivering exceptional customer experiences in the hospitality industry.