Adebayo Olubukola

Customer Success Manager at The Alternative Bank

Adebayo Olubukola is an accomplished Customer Success Manager at The Alternative Bank since June 2022, bringing extensive experience from a prior role as Head of Business Operations and Customer Success at Fina Trust Microfinance Bank for nearly eight years. Responsibilities included developing customer acquisition strategies, ensuring product delivery, and resolving customer disputes. Adebayo also has a background in Human Resources, focusing on employee relations and performance management, as well as experience in client service and marketing communications. Adebayo holds a Bachelor's degree in Mass Communication from Covenant University, obtained in 2011.

Location

Lagos, Nigeria

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The Alternative Bank

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We at The Alternative Bank believe that everyone should have a viable and credible alternative to the conventional banking model. Our solutions are borne out of a detailed customer value architecture where we create specific offers to assist with your financial needs. We commenced operation in January 2014 following the granting of Sterling Bank’s license to offer non-interest banking (NIB) services as a window by The Central Bank of Nigeria We are dedicated to ensuring adherence to Non-Interest Banking principles through the appointment of an Advisory Committee of Experts (ACE). The ACE is tasked with the review and approval of all our products and processes after ensuring full compliance with NIB principles. Welcome to the Alternative, where you are not a customer, you are a partner.


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Headquarters

Lagos, Nigeria

Employees

11-50

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