The Alternative Bank
Nneka Olasetemi is a skilled professional with extensive experience in relationship management and customer service within the banking sector. Currently serving as a Product Support Specialist at The Alternative Bank since June 2022, Nneka previously held the position of Business Banking Relationship Manager at Access Bank Plc from April 2019 to April 2022, where responsibilities included building customer relationships and conducting financial analyses. Prior to this, Nneka worked in similar roles at Diamond Bank Plc from April 2011 to March 2019, focusing on customer profiling and digital product activation. Earlier experience includes various management positions that encompassed vault and cash management, customer service oversight, and compliance in banking operations. Nneka holds a Bachelor of Science degree in Applied Biochemistry from Nnamdi Azikiwe University, obtained from 2000 to 2004.
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The Alternative Bank
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We at The Alternative Bank believe that everyone should have a viable and credible alternative to the conventional banking model. Our solutions are borne out of a detailed customer value architecture where we create specific offers to assist with your financial needs. We commenced operation in January 2014 following the granting of Sterling Bank’s license to offer non-interest banking (NIB) services as a window by The Central Bank of Nigeria We are dedicated to ensuring adherence to Non-Interest Banking principles through the appointment of an Advisory Committee of Experts (ACE). The ACE is tasked with the review and approval of all our products and processes after ensuring full compliance with NIB principles. Welcome to the Alternative, where you are not a customer, you are a partner.