Lyuba Krasteva

Lyuba Krasteva has extensive experience in KYC and customer support management, currently serving as CDD manager and KYC team lead at Paysafe Group since January 2017, overseeing identity verification processes and staff supervision. Previously, Lyuba held various roles at The Bancorp, including Back Office Executive and Manager of Customer Support, focusing on customer communication, KYC compliance, and team performance enhancement. Early career stages included positions as a Public Procurement Assistant at Tombou Bulgaria LTD and Cheque Dejeuner Bulgaria, as well as a trainee at the Ministry of Public Administration and Administrative Reform in Bulgaria. Lyuba holds a Master's degree in Business/Managerial Economics and a Bachelor's degree in International Relations and Affairs from Sofia University.