Vittoria O'Connor

Vittoria O'Connor is an experienced professional with a strong background in customer loyalty and digital strategy. Currently serving as the APAC Customer Loyalty & Digital Director at The Body Shop since August 2007, Vittoria previously held the position of Regional Manager for CRM and Digital. Earlier experience includes a role as Retention Manager at NRMA and a consulting project at Telecom New Zealand. Vittoria's career also encompasses positions such as Product Manager at Cable & Wireless and Market & Customer Research Manager at Alcatel-Lucent. Vittoria began the professional journey as a Quality Representative at Australia-New Zealand Direct Line. Academic credentials include an MBA from Macquarie Graduate School of Management and a Bachelor of Management Studies (Hons) in International Management and Management Systems from The University of Waikato.