The Call Center Doctors
Uday Unzaga is an accomplished Human Resources Director currently serving at The Call Center Doctors since April 2024, where expertise in tailored recruitment strategies has enhanced candidate quality across IT, language services, and BPO roles, leading a team of 73 to achieve significant KPI success and revenue growth. Prior to this, Uday held the position of Technical Recruiter at ManpowerGroup from October 2020 to December 2022, focusing on developing sourcing strategies and leading a technical evaluators program. As Recruitment Manager at IGT Solutions from April 2018 to October 2020, leadership of a 15-member team was instrumental in executing RPO strategies for technical and BPO roles. Uday started the career as a Talent Acquisition Specialist at Teleperformance from February 2016 to March 2018, successfully building a diverse talent pipeline. Uday holds a Licenciatura degree in Human Resources Management from Universidad de Medellín.
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The Call Center Doctors
We build fully managed call centers: Software build outs Hiring Training Integrations